Refund Policy

We want you to be fully satisfied with your experience. If TheAILove isn't right for you, we offer a 30-day money-back guarantee.

Refund period

You may request a full refund within 30 days of your order date. This applies to the first purchase of a subscription or any one-time payment for access to the Service.

How to request a refund

Refunds are processed by our payment provider, Paddle, the Merchant of Record for all our orders. You can request a refund directly through Paddle:

Visit paddle.net and use the order lookup or contact option to submit your refund request.

Alternatively, you may contact our support team through the application and we will help facilitate the request with Paddle.

Refund processing

Once approved, refunds are typically returned to your original payment method within 5 to 10 business days. Processing times may vary depending on your payment provider.

Questions?

If you have any questions about refunds, billing, or your subscription, please reach out to our support team through the contact form within the application.